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Emerging Pandemics

Solutions That Support COVID-19 Response

10 Jan 2022

COVID Action Collab (CAC) with Crypto Relief Foundation is hosting learning and networking meetings to understand all the solutions and innovations that support COVID-19 response among vulnerable communities. Here is how some of the member organizations are responding based on the learnings from the first and second waves of COVID-19.


1. NIMHANS

National Institute of Mental Health & Neuroscience (NIMHANS) set up an IVRS-based Helpline during the first wave of COVID-19 and continues to address mental health needs:

  • 600 volunteers across I1ndia are serving as first-line respondents who address language barriers as well
  • Trained counselors and psychiatry, and social work students of NIMHANS are being engaged
  • Cases requiring expert interventions are escalated to NIMHANS' expert panel
  • Over 600,000 calls were received during the first two waves. Experts intervened in nearly 60,000 cases

Helpline Number: 080-46110007

For more information: https://nimhans.ac.in/pssmhs-helpline/

2. Community Science Alliance

Community Science Alliance is a group of clinicians, public health leaders, academicians, health policy experts who work together for COVID care in low resource settings. Their key interventions include:

  • Guidelines for oxygen use in rural and tribal settings
  • Behavioral modifications through community influencers
  • Rural medicine fellowships with community-based organizations (CBO) and healthcare innovators
  • Community of Practice meetings where CBOs share learnings from decades of work as well as recent learnings from COVID care

For more information, please visit: https://science.swasth.app/ or read here.

3. Heartfulness: Ripples of Change 

Heartfulness: Ripples of Change is a volunteer-based, psychosocial counseling program initiated during the second wave in collaboration with NIMHANS. They have a free public helpline where trained counselors provide the first level of counseling to people in distress. 

  • The Helpline is available in English and Hindi and starting soon in other regional languages
  • More than 5,000 counseling conversations have been conducted so far
  • Nearly 4,000 people served
  • 350 volunteers trained
  • Around 1,400 hours of counseling
  • Cases requiring expert interventions are escalated to NIMHANS' expert panel

Helpline Number: 8448 8448 45

For more information, please visit: https://www.rocf.org/

YEAR OF PUBLISHING
2022
AUTHORS
Learning4impact

Categories

COVID-19 Innovation
KEY ORGANIZATIONS

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Disclaimer: This website is made possible by the support of the American People through the United States Agency for International Development (USAID). The Learning4impact partnership is supported by USAID/India Health Office, under Cooperative Agreement # 72038618CA00001 with Swasti. The information provided on this website is not official U.S. Government information and does not necessarily represent the views or positions of USAID, the United States Government, or Swasti.
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