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Maternal & Child Health Health System Strengthening

Measuring Knowledge Among Frontline RMNCH Health Workers in India

09 Jan 2021

Accredited social health activists (ASHAs) are frontline workers for health services delivery in India, providing a range of reproductive, maternal, newborn, child health, and nutrition (RMNCH&N) services. ASHA workers act as the bridge between the community and health system; serving as health care facilitators, service providers, and health activists. This paper is the result of face-to-face surveys conducted to test the knowledge of a random cross-sectional sample of ASHAs (n = 1,552), and a follow-up test-retest survey administered within two weeks of the initial survey to a subsample of ASHAs (n = 173). The study also attempts to establish the possibility of delivering surveys through mobile phones as a rapid, and low cost method for knowledge assessment. The survey concludes that ASHAs may need additional training across a number of areas, including maternal health and family planning. These findings can inform design and implementation of programs for health workers and ultimately benefit RMNCH&N outcomes in India. 

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PUBLISHED BY
PLOS ONE
YEAR OF PUBLISHING
2020
AUTHORS
Neha Shah, et al.

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