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This study has been conducted in select health facilities in Bihar and Uttar Pradesh. It attempts to analyze the client-centric Quality of Care (QoC) in Family Planning (FP) services. It argues for a more method-centric QoC for contraceptives that could increase adoption and continuation. Whether FP services aim to fulfill an unmet need or advocate for the continuation of contraceptives, the QoC provided and the choice of contraceptive methods available will remain crucial determinants of success amongst women in rural India. This study can support implementers of Family Planning programs to strengthen service delivery, contraceptive supply mechanisms, and training of on-ground service providers.
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